Reward points system — Rule Book

A catalog of policies governing Customer accounts, System Administration, and Sales partner referrals.

Customer Policies

  • Gets a 7-day credit period from invoice date to pay.
  • Pays within 7 days → double reward points (2.00x multiplier).
  • Pays after 7 days → points gradually decrease with each delayed day.
  • Pays after 30 days → zero points awarded.
  • Buys ₹2,00,000+ in a month → extra bonus points.
  • Buys above ₹2,00,000 again next month → additional loyalty bonus.
  • Buys every month consistently → regular customer bonus.
  • Buys above ₹2,00,000 → extra points scaled to purchase value.
  • Buys a Special Product or Old Stock item → automatic bonus points added on top of normal points (Special: +300 / Old Stock: +500, stacking to +800 if both are on one invoice).
  • Referred by marketing rep → still gets all normal rewards, doubled if paid within 7 days.

System Administrator Policies

  • Designates products as Special Product or Old Stock.
  • Sets bonus point value per tagged product (e.g. Special Product = +300, Old Stock = +500).
  • System auto-scans every invoice for tagged items and applies the bonus automatically.
  • Bonuses from multiple tagged items on one invoice accumulate (e.g., Special + Old Stock = +800).
  • Owns core thresholds driving the engine: 7-day credit, 30-day cutoff, and ₹2,00,000 monthly limit.

Marketing Policies

  • Rep earns commission on every purchase made through them (no minimum purchase requirement).
  • Rep earns 1% of invoice value in reward points.
  • Onboarding a new shop → Rep receives a flat bonus of 1,000 points upon successful customer verification. This is a one-time onboarding reward in addition to standard sales points.
  • Redemption Channels → Representatives can redeem their points balance directly for **cash transfers** (1 point = ₹1 bank transfer) or choose from premium catalog products (Bikes, Laptops, TVs, Phones).
  • Rep's points are credited only after successful invoice payment completed by the customer.
  • Customer on the referred invoice still gets full normal rewards independently (doubled if paid within 7 days).

Core Business Rules (BR-01 to BR-14)

  • BR-01: Set 7-day payment credit period.
  • BR-02: Payment within 7 days doubles reward points.
  • BR-03: Points decrease daily after day 7.
  • BR-04: Zero points after 30 days.
  • BR-05: ₹2,00,000+ monthly purchases earn bonus points.
  • BR-06: Consecutive ₹2,00,000+ monthly purchases earn loyalty bonus.
  • BR-07: Monthly purchasing earns regular customer bonus.
  • BR-08: Purchases over ₹2,00,000 earn additional value-based points.
  • BR-09: Admin flags Special Product/Old Stock.
  • BR-10: Product bonuses add to normal purchase points.
  • BR-11: Multiple items in one invoice yield cumulative bonuses.
  • BR-12: Representatives earn 1% of invoice value for all purchases made through them (no minimum purchase required).
  • BR-13: Representative points credit post-payment.
  • BR-14: Customers earn points per standard payment rules.
  • BR-15: Representatives receive a one-time flat bonus of 1,000 points for onboarding a new shop customer.

Admin Portal — Reward points dashboard

A laptop interface mockup displaying points issued, configuration states, and real-time transaction tables.

RewardAdmin
Dashboard
Product Tagging
Reward Rules
Audit Log
Marketing Reps
Reports
Settings
Dashboard
Overview of points, invoices, and payouts
● Config version 14 — active since 1 Jul 2026
Points issued (this month)
1,84,200
↑ 12% vs last month
Marketing payouts pending
9,450 pts
6 invoices awaiting payment
Tagged products active
23
14 Special · 9 Old Stock
Customers ≥ monthly threshold
47
of 312 active customers
Recent Invoices & Point Breakdown
View all →
InvoiceCustomerValueTagsPointsStatus
INV‑2247Ganesh Traders₹85,000—up to 1,700Pending
INV‑2240Kavya Retail₹1,60,000Special2,400
INV‑2231Lakshmi Textiles₹1,20,000Old Stock3,900
INV‑2198Sri Balaji Stores₹75,000—640
Active Reward Configuration
Edit →
Payment credit period7 days
Zero-point cutoff30 days
Monthly bonus threshold₹2,00,000
Marketing referral minimumNone
Marketing reward rate1%
Product A (Special) bonus+300 pts
Product B (Old Stock) bonus+500 pts
Double points itemsProduct X, Product Y
New shop onboard bonus+1,000 pts
What the Admin Side Controls
01
Reward Rule Configuration
  • Set the payment credit period (e.g., 7 days)
  • Set the zero-point cutoff window (e.g., 30 days)
  • Set the monthly high-purchase bonus threshold amount
  • Set marketing referral minimum invoice value and reward rate (1%)
  • Every setting is dynamic and configurable
02
Product Tagging
  • Mark any inventory item as Special Product or Old Stock
  • Designate specific products for Double Points (2.0x multiplier)
  • Assign unique bonus point values per tagged item
  • System auto-scans invoices for tags with zero manual steps
  • Multiple tagged item bonuses accumulate additively
03
Config Versioning
  • Save changes as new configurations with timestamped revisions
  • Historic invoices evaluate strictly against rules active at purchase time
  • Changes today never retroactively overwrite yesterday's point credits
04
Audit Log
  • Complete ledger containing customer IDs, rule, timestamp, invoice
  • Filterable by rule types, customers, and invoice identifiers
  • Full historic traceability for point disputes and auditing
05
Marketing Rep Oversight
  • Monitor representatives and the active invoices linked to them
  • Track pending vs. finalized commission credits (1% pool)
  • Approve and log one-time onboarding bonuses (+1,000 pts) for newly registered shops
  • Identify which invoices qualify vs. don't
06
Reports & Monitoring
  • Evaluate points issued by period, customer tiers, and product tags
  • Identify accounts approaching the high purchase spend limit
  • Consolidate commission payouts by representative and month

Reward Points — App Mockups

Interactive screens representing the client customer app and representative portal.

Client Side — Customer App
Home
9:41●●●● 5G ⌁
Good afternoon
Arjun Ramesh
Reward Points Balance
18,420 pts
Lifetime earned: 24,900Redeemed: 6,480
Invoice #INV-2247 4 days left
₹85,000 · issued 3 days ago
Pay within 4 days to lock in double points (1,700 pts).
Monthly Purchases ₹55,000 to go
₹1,45,000 of ₹2,00,000 monthly threshold — cross the line to unlock the high‑purchase bonus.
Recent Activity
INV‑2231 · Old Stock item
Auto bonus, paid day 2
+500
INV‑2231 · Base + 2x
Paid within credit period
+3,400
INV‑2198 · Late payment
Paid on day 19 — reduced rate
+640
Home
Scan
History
Rewards
Profile
Screen Logic Details
  • Main landing dashboard showing current points totals.
  • Open invoices highlight payment timings and double point multipliers.
  • Volume trackers show how close they are to the monthly bonus tier.
  • Recent feed details calculation multipliers applied to past invoices.
Scan QR Code
9:41●●●● 5G ⌁
Scanner
Scan Invoice QR
QR Code Detected
INV-2247 · Ramesh & Sons · ₹85,000
Processing reward points validation...
Home
Scan
History
Rewards
Profile
Screen Logic Details
  • Customer points are earned by scanning QR codes printed on invoices.
  • Viewport scans the bill's invoice ID and instantly syncs transaction values.
  • Saves manual entry and validates invoices automatically against the database.
History
9:41●●●● 5G ⌁
Your activity
Points History
All
Earned
Bonuses
Late / Reduced
Redeemed
July 2026
INV‑2247 · Pending
₹85,000 · due in 4 days
—
Redeemed Cashback
Voucher #VOUCH-9812
-2,500 pts
INV‑2240 · Special Product
Product A auto bonus
+300
INV‑2240 · Base + 2x
Paid on day 4
+2,100
June 2026
INV‑2231 · Old Stock
Auto bonus
+500
INV‑2231 · Base + 2x
Paid on day 2
+3,400
Redeemed Gift Card
Amazon ₹1,500 Voucher
-3,980 pts
INV‑2214 · High purchase
Monthly total crossed threshold
+1,000
INV‑2198 · Late payment
Paid on day 19
+640
Home
Scan
History
Rewards
Profile
Screen Logic Details
  • Detailed ledgers of all point transactions grouped by month.
  • Clear description tags indicating why points were added or reduced.
  • Filters allowing sorting by standard base, bonuses, or penalties.
Rewards Rules
9:41●●●● 5G ⌁
Program overview
How You Earn
Regular Customer
4 consecutive months above threshold — 2 more to unlock next tier
Double Points Products 2× Points
Purchasing these tagged products awards double points (2.0x base bonus multiplier) on purchase:
Product X, Product Y
Earning Rules
2×
Pay within 7 days
Double points on that invoice
↓
Pay after day 7
Points reduce daily until day 30, then zero
₹
Cross the monthly threshold
Currently ₹2,00,000 — earns extra bonus points
★
2 consecutive qualifying months
Additional loyalty bonus points
◆
Special Product / Old Stock
Flat bonus per tagged item, stacks per invoice
2×
Double Points Products
Tagged items (Product X, Product Y) automatically receive a 2.0x points multiplier
Points Redemption Shop Catalog
Redeem your accumulated points balance for high-value rewards:
🏍️
Sports Bike
60,000 pts
💻
Laptop (Pro)
35,000 pts
📺
Smart TV 4K
25,000 pts
📱
Flagship Phone
20,000 pts
Home
Scan
History
Rewards
Profile
Screen Logic Details
  • Plain-English layout of calculations guidelines and thresholds.
  • Gamified status markers tracking loyalty consecutive runs.
  • Auto-synchronized values mirroring the active Admin settings.
Profile
9:41●●●● 5G ⌁
AR
Arjun Ramesh
Customer ID: CUS‑10432
Account
Phone
+91 98765 43210
Business Name
Ramesh & Sons
GSTIN
33ABCDE1234F1Z5
Preferences
Payment due reminders
On
Points credited alerts
On
Home
Scan
History
Rewards
Profile
Screen Logic Details
  • Account metrics matching active invoice credentials.
  • User setting nodes governing credit period text warnings.
Marketing Side — Representative App
Home
9:41●●●● 5G ⌁
Welcome back
Priya Menon
Your Points (1% of Invoice)
2,500 pts
pending — credits after customer pays
6
Linked Invoices
₹4.1L
Total Value
🏆 Gold Tier Representative Rank #4
18,300 / 25,000 XP +6,700 XP to Platinum
⚡ Onboard Streak x3 🎯 Target Master 👑 Kingmaker
+ Link New Invoice
Invoices Linked To You
Ganesh TradersPending
INV‑2247 · ₹85,000 · Day 3 of 7
You earn
850
1% of invoice
Customer earns
Up to 1,700
Doubled if paid ≤ 7 days
Balaji Supermarket
New Shop Registration Bonus
You earned
+1,000
One-time registration credit
Home
Invoices
Earnings
Profile
Screen Logic Details
  • Separate displays mapping rep 1% metrics against customer rewards.
  • Real-time pending warnings (points require paid invoices to clear).
  • One-click shortcuts to associate invoices to rep credentials.
Invoices
9:41●●●● 5G ⌁
Invoices linked to you
My Invoices
All
Paid
Pending
Not qualified
Ganesh TradersPending
INV‑2247 · ₹85,000 · Day 3 of 7
You earn
850
1% · credits on pay
Customer earns
Up to 1,700
Base, doubled if ≤7 days
New Horizon MartPending
INV‑2255 · ₹42,000 · Day 1 of 7
You earn
420
1% of invoice
Customer earns
Up to 840
Doubled if paid ≤ 7 days
Balaji Supermarket
New Shop Registration Onboard
You earned
1,000
Onboard bonus credited
Home
Invoices
Earnings
Profile
Screen Logic Details
  • Listings showing the payout splits (rep's 1% vs. customer's points).
  • Visual warnings for non-qualifying invoices (below the minimum config limit).
Earnings
9:41●●●● 5G ⌁
Overview
Earnings
Points Balance
18,300 pts
Lifetime: 43,300Redeemed: 25,000
Last 6 Months
Feb
Mar
Apr
May
Jun
Jul
Region Leaderboard July
🥇 1. Rohan Mehta 58,400 XP
🥈 2. Sneha Sharma 49,200 XP
🥉 3. Vikram Sen 45,800 XP
👉 4. Priya Menon (You) 43,300 XP
Home
Invoices
Earnings
Profile
Screen Logic Details
  • Isolated earnings trackers mapping commissions over time.
  • Historic payouts listing exact invoice details.
Profile
9:41●●●● 5G ⌁
PM
Priya Menon
Rep ID: MKT‑0087
Performance
Linked invoices
17
Conversion to paid
86%
Home
Invoices
Earnings
Profile
Screen Logic Details
  • Representative key statistics including invoice conversion rates.

System Configuration Admin Panel

Modify points configurations. Values propagate across all tabs, mockup dashboards, and rules text dynamically.

Rewards Policy Variables

Days within which invoice payment receives a 2.0x points multiplier.
Days after which payment awards zero reward points.
Minimum monthly purchases to trigger loyalty/high spend bonuses.
Flat bonus awarded for meeting the high purchase spend limit.
Flat bonus points for consecutive qualifying high-purchase months.
Bonus awarded consistently to monthly buyers.
Flat bonus points awarded for Special Product items on invoice.
Flat bonus points awarded for Old Stock items on invoice.
Comma-separated list of products that award double points (2.0x base bonus) on purchase.
Flat bonus reward points awarded to Sales Representatives for registering and onboarding a new shop.
Rate used to calculate representative points based on referred invoice total.